Modules - Knowledge Base Setup

This tutorial explains how to configure the Knowledge Base module and start organizing content for your community.

Select Knowledge Base in the left-hand menu and follow the steps below.

1. Update the Module Name and Icon

Go to the Settings tab.

This section allows you to customize how the module appears in your app.

Step 1: Choose a navigation icon

Step 2: Update the Module Name

Step 3: Click Save Changes

Go to the Options tab.

Here you can define how the content will be displayed to users.

Available views:

Choose the layout that best fits your content.

Go to the General tab.

This is where you build your Knowledge Base using Smart Buttons.

Step 1: Click Add

Step 2: Select the type of content you want to create:

Text - Create enriched pages directly inside the app. You can add formatted text, images, emojis, and more.

File - Upload files that members can download.

Link - Add links to external platforms such as federation websites, booking tools, ticketing platforms, or cloud documents.

Folder - Create folders to organize your content.

Click the arrow on the right to enter a folder and add new items inside it.

This allows you to structure information across multiple levels.

⭐ Golden Rule

Use the Knowledge Base as the central hub where members find everything they need: documents, tools, guides, and resources.

💡 Start with folders

It is best to create folders first, then add links, files, and text pages inside them.

This keeps your structure clean as your content grows.

💡 Think mobile-first

Members access the Knowledge Base from their phone, so keep the first level simple and easy to navigate.

Example structure:

💡 Create a community toolbox

Instead of sending members to multiple websites, gather all important resources in one place using links, documents, and folders.